How do I get more and satisfied customers?
If you want more customers and also satisfied customers, then these are 4 steps you should consider: Simplify the process, make contact easy Be involved and help your client Provide …
If you want more customers and also satisfied customers, then these are 4 steps you should consider: Simplify the process, make contact easy Be involved and help your client Provide …
Iedere ondernemer of manager zal hier natuurlijk antwoorden met een duidelijke: “Ja, natuurlijk!” En daar vervolgens snel als 2e antwoord er achteraan: “ En natuurlijk mijn medewerkers”! Mooi, dan heeft …
We sometimes get the question, “Yes, that nice customer experience guys, but we have been doing fine without it for years. What does that actually give us?” First of all, …
How are you really going to ensure that you put customers first in your company? How do you find out what customers think of you and your company? What are …
If you create new services or products, you do not only need a healthy portion of creativity, but also a way to bring it together. In her recent article in …
Twisted organizations During the holiday season, many people take the time to read an exciting novel or an inspiring management book. From my profession, I am extremely interested in organizational …
We are almost done – can you arrange the market introduction? As a marketeer you may experience this: “The product is almost ready, can you arrange a good way to …
4 Ideas for you to consider Digitization – either selling to or advising customers via online channels or apps is high on the agenda. Whether it is about increasing your …
How do I grow my organisation’s Customer Experience to the next level?
Create an eco-system to improve your Customer Experience. Mobilise your team members and business partners to come up with great solutions.